Azurelink - Scalable Managed Web Site Hosting Services - Joomla!, Cpanel, Wordpress, Drupal - Located in Milford, New Hampshire, NH

AzurelinkHost Web Site Hosting Services

2011-02-26T08:29:25-05:00

Azurelink provides a top-tier LAMP (Linux, Apache, MySQL, PHP) Web hosting platform for businesses looking to maximize the performance of all aspects of their online presence. Build your site in HTML, PHP, Ruby-on-Rails, Joomla, WordPress, Drupal, or whatever else your favorite is, and host it on Azurelink.
Find out more about our hosting plans...

About Azurelink

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Azurelink provides full Web Design, Web Hosting and Custom Web Applications development for businesses and organizations.

A primary goal of the Azurelink service is to keep things simple for customers. Negotiating technology for many people is an intimidating process, and along those lines, we at Azurelink strive to keep things simple, whether in the language we use in our promotional or instructional materials, or in the functioning of our Web site.

Keeping your site accessible to the world makes us happy!

Azurelink is located in the Souhegan Valley in the scenic town of Milford, New Hampshire, home of the world renown granite quarries upon whose stone many of America's streets, cities and landmark buildings where built with. The U.S. Treasury building in Washington, D.C. was built with Milford granite.

Azurelink is a privately held company. Our hosting platform includes industrial strength backup generators and multiple high-speed connections to the Internet backbone through the industry leaders, UUNET, Sprint, AT&T, and CWIX.

Azurelink Partners

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Azurelink is proud to be able collaborate with the following strategic partners or use their products to provide clients with a complete range of services.

	e-OnlineData Provider of eCommerce Solutions — Lowest rates on Transaction Gateways, Internet Merchant Accounts. Apply now...

	Authorize.net Premiere Internet Merchant Account Credit Card Processor

	Trustico.com Secure certificates for e-Commerce sites at reasonable rates. Purchase now...

	Steady Sales Group Sales and marketing consulting.

	HeronGrace Nonprofit Solutions CiviCRM fundraising software implementation and consulting.

	Joomla.org Content Management System (CMS) developers and community responsible for this globally-supported open-source web site administration software.

Azurelink Privacy Policy

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We are committed to protecting your privacy while you are connected to the Internet. This policy outlines how Azurelink handles information you to us, as well as facts you need to know to protect your privacy during your online experience. We hope that this policy demonstrates our commitment to you and your experiences on the Internet.

Please read this Privacy Policy carefully. Remember that no network systems or computers are completely secure. We do not guarantee the security of data on the Internet, including "secure" servers. Use your own common sense. In many cases, the same rules that apply to everyday life apply to the Internet.

Azurelink Customer Information

Azurelink collects and stores customer information in many ways:

as part of a customer’s registration for the Azurelink Network;
when we issue your user login names, and the passwords;
when you purchase other goods or services from Azurelink through our Web Site.

We will use the information for the following purposes:

for accounting and/or billing purposes;
to resolve email and/or other system errors;
to verify your identity for accessing member-only areas of the Azurelink Network;
to notify our customers of important notices or to send our newsletters or other communications;
to enforce our Acceptable Use Polices

Disclosure:

Azurelink will not sell, trade, or disclose to third parties your customer information derived from the registration for or use of an Azurelink online service including customer names and addresses without your consent. When Azurelink uses others to perform services on its behalf, Azurelink will ensure that the company protects your customer information consistent with this Policy. If Azurelink includes your name and any other customer information in a customer directory that Azurelink creates from information we receive as an online service provider, we will give you the opportunity to opt out of participation in that directory. Business directories that Azurelink creates may, however, contain information obtained from other sources.

Customer Choice:

You may choose not to receive direct marketing communications from Azurelink in connection with Azurelink online services. You may communicate that choice by e-mail, by mail, or by telephone.

Usage Data:

Azurelink servers automatically gather information about which sites customers visit on the Internet and which pages are visited within a Azurelink Web Site. We do not use that information except in the aggregate.

Security:

Azurelink has implemented technology and security features and strict policy guidelines to safeguard the privacy of your customer information from unauthorized access or improper use, and we will continue to enhance our security procedures as new technology becomes available.

E-mail Contents:

We will not read or disclose to third parties private e-mail communications that are transmitted using Azurelink services except as required to operate the service or as otherwise authorized by law.

Improper Conduct:

Azurelink may also use customer identifiable information to investigate and help prevent potentially unlawful activity or activity that threatens the network or otherwise violates the customer agreement for that service.
Please Remember That You May Become the Target of Spam as a Result of Electronically Registering a Product, Signing Up For Product Updates or Otherwise Opting in to an E-Mail list.

Terms & Conditions of Usage

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Azurelink Online Agreement

THIS AGREEMENT is made and entered into between Azurelink Inc., and its Customers, hereinafter referred to as ("Azurelink") and you, the Customer ("Customer" or "You"), who wish to use the below-described Service(s) of Azurelink in accordance with this Agreement, to include Azurelink's application/order form, and its various policies, which are located on the World Wide Web at www.azurelink.com and/or www.azurelink.net and its various subdirectories. You and Azurelink are collectively referred to in this Agreement as the "parties."

NOW, THEREFORE, in consideration of the foregoing premises and of the mutual covenants and promises hereinafter set forth, the parties hereto agree as follows:

1. DEFINITIONS:

a. "Agreement" shall refer to the complete and entire understanding between the parties, exclusively represented by the totality of the following documents: this instrument, which you are now reading; the Azurelink application/order form for Web space and Services; Azurelink's Acceptable Use Policy (AUP); and Azurelink's Billing and Procedures Policy (BP). The term "Agreement" shall not refer to any statement, supposition, or understanding not recorded in writing in the above-listed documents. The Azurelink AUP may be found at The Azurelink BP may be found on-line at URL:

b. "Registered Name" shall refer to a domain name, whether consisting of two or more levels, about which the Registry Operator of a Top Level Domain (TLD), or an affiliate engaged in providing Registry Services, maintains data in a Registry Database, arranges for such maintenance, or derives revenue from such maintenance. In essence, a Registered Name is a domain name that is registered with a Registry Operator, through an ICANN-accredited Domain Name Registrar.

2. SERVICE DESCRIPTION: As a World Wide Web, Information Technology, and Internet Service Provider, Azurelink provides Internet Web hosting, ecommerce, domain registration, and associated services, hereafter referred to as the "Service" or "Services." For this purpose, Azurelink maintains a network of dedicated server computers, routers, hubs, switches, and other equipment (collectively, the "Network") located in North Carolina, USA, and integrated with the Internet. This Network sends and receives data and information via the World Wide Web. Customer wishes to connect to the Web and establish an Internet Web presence by utilizing the various resources of Azurelink's Network and Azurelink's Services. The quantity, type, and duration of Services provided to Customer shall be as Customer has already affirmatively selected in the Azurelink application/order form. (See summary of options in paragraph 18, below.)

3. CONDITIONS:

a. The Azurelink application/order form for Web space and Services; Azurelink's AUP; and Azurelink's BP are incorporated herein by reference, as if fully set out. The foregoing constitutes a legal and binding contract between Azurelink and Customer, which does not extend to any other person or entity.

b. Customer may resell to third parties, but is responsible for third party activities and content, and is bound by the terms of this Agreement.

c. The duration of this Agreement, as to its Initial Term and any renewal thereof, shall be as Customer has already affirmatively selected on the Azurelink application/order form. (See summary of options in paragraph 18, below.)

d. In accordance with (IAW) the BP, Azurelink will bill Customer, and Customer shall pay, for excess resources used by Customer, such as data transfer, disk space usage, and virtual host limits. If Customer exceeds the virtual host limit for a particular Azurelink service plan, however, Azurelink will automatically upgrade Customer's account to the next-higher service plan, and bill Customer according to the upgraded plan, and Customer will pay according to the upgraded plan.

e. Also IAW the BP, cancellations made after an application has been received by Azurelink, and after Web space has been set up by Azurelink, do not nullify Customer responsibility to pay costs incurred by Azurelink in setting up said Web space. To protect Customer's data from malicious deletion or other tampering, and to protect Azurelink from liability therefore, all cancellations by Customer must be accomplished exactly IAW the Azurelink BP.

4. WARRANTIES and LIMITATION OF LIABILITY: With respect to the Services to be provided hereunder, Customer understands and acknowledges that Azurelink MAKES ABSOLUTELY NO WARRANTIES WHATSOEVER, EXPRESS OR IMPLIED. Customer further agrees that Azurelink shall not be liable to Customer for any claims, damages, or loss of profit which may be suffered by Customer or any other entity in any respect for direct, indirect, consequential, actual, or punitive damages arising out of or in relation to the Services provided hereunder, including, but not limited to, losses or damages resulting from loss of data due to delays, non-deliveries, or Service interruptions. The utilization of any data or information received by Customer from use of the Services to be provided by Azurelink is at Customer's sole and absolute risk. Azurelink specifically disclaims and denies any responsibility for the completeness, accuracy, or quality of such data or information.

5. TRADEMARKS

a. Customer shall not use the Azurelink name, trademarks, trade names, or logos in connection with the operation of Customer's business, except as may be provided for in this Agreement. Neither party shall use the other party's name, trademarks, or logos in either its own corporate name or in any fictitious name. Neither party nor its employees or agents shall knowingly remove or alter any trademark, trade name, copyright, or other proprietary notices, legends, or symbols from any of the other party's products or documentation or intellectual property.

b. Neither party shall take any action, or intentionally omit to take any action, that would jeopardize, limit, or interfere in any manner with the ownership of the other party in the other party's products, services, documentation, or intellectual property. Title to and ownership of all copies of any products, services, software, documentation, or Internet services developed by or for Azurelink or owned by Azurelink through the term of this Agreement, whether in machine-readable or printed form, and including, without limitation, any derivative works, compilations, or collective works thereof, and all related technical know-how, and all rights therein (including without limitation rights in patents, copyrights, and trade secrets applicable thereto), are and shall remain the exclusive property of Azurelink and its suppliers. Customer shall not take any action to jeopardize, limit, or interfere in any manner with Azurelink's ownership and rights therein.

c. Customer agrees not to disassemble, de-compile, or reverse-engineer any of Azurelink's Internet software or any of Azurelink's source code, without limitation.

6. CONFIDENTIALITY & NON-COMPETITION

a. Customer and Azurelink hereby agree not to disclose or use, and to assure that their employees and agents do not disclose or use, any confidential information belonging exclusively to one another ("one another's Confidential Information"). Customer and Azurelink acknowledge that the following materials and information, and all copies thereof, constitute one another's Confidential Information:

b. Lists of subscribers, customers, or clients, including without limitation information about their occupation, credit card numbers, information, and preferences; and the results of market research performed or obtained by one another concerning any such subscribers, customers, or clients;

c. Information belonging to and/or concerning one another which is not generally known by or disclosed to the public, including without limitation information regarding one another's hardware, software, personnel, finances, business plans, computer programs, code, algorithms, expertise of employees and consultants, know-how, formulas, processes, ideas, inventions (whether patentable or not), schematics, and other technical, business, financial and product development plans, forecasts, strategies, and any other information marked "Confidential"; and

d. Both parties acknowledge that the other party's above-listed Confidential Information is valuable, special, and unique; that its unauthorized disclosure or use will cause irreparable injury to the other party; that immediate injunctive and/or other equitable relief will be necessary and appropriate to remedy an unauthorized disclosure or use of such information; and that such relief may include without limitation a Temporary Restraining Order (obtained ex parte) as well as permanent injunctive or other relief.

e. Customer shall not cause or attempt to cause any Employee or Agent of Azurelink, of Azurelink's subsidiaries, or of its parent company, to terminate his/her employment or agency during the term of this Agreement. Customer further agrees not to cause or attempt to cause any of Azurelink's customers, their agents, or their employees to terminate their respective relationships with Azurelink, or with any of Azurelink's subsidiaries, or with its parent company.

f. Upon termination of this Agreement, each party agrees to return to the other party, within a reasonable time period, any and all Confidential Information and other materials belonging to the other party.

g. This Paragraph 4 will survive the termination of this Agreement for a period of two (2) years.

7. PAYMENT POLICIES:

a. The following is intended to supplement the Azurelink BP by providing a context for it, without conflicting therewith.

b. As consideration for Azurelink's promise to provide to Customer the Services described hereunder, Customer agrees to pay Azurelink, at the time of submitting the application and order, all the Azurelink fees for the Services which Customer has ordered, regardless of the service plan/payment selections Customer has already affirmatively made on the Azurelink application/order form. (See summary in paragraph 18, below.)

c. All set-up and Initial Term fees are non-refundable, in whole or in part, even if Customer's Web hosting or other Service account shall be suspended, cancelled, or transferred prior to the end of Customer's then-current term. Any termination or cancellation by Azurelink or Customer shall not relieve Customer of the obligation to pay all fees accrued prior to such termination or cancellation.

d. Customer's set-up fee and first payment are due at the time the on-line application and Agreement are filled out and submitted to Azurelink. Customer will thereafter be billed according to the Azurelink BP, located on-line at www.azurelink.net

e. If Customer pays by check, restrictive endorsements or other statements on checks accepted by Azurelink shall have no effect. Customer shall reimburse Azurelink for all administrative costs (including reasonable attorney fees) associated with collecting delinquent or dishonored payments, to include chargebacks. At Azurelink's sole option, interest charges may be added to any past due amounts at the lower of 1.5% per month or the maximum rate allowed by law.

f. In the event that Customer fails to pay for Services IAW the Azurelink BP, Azurelink shall be entitled to unilaterally suspend its obligation to perform under this Agreement, in whole or in part, and to discontinue all or some Services, at its option, until payment is made IAW the BP. Moreover, in the event of failure to pay by Customer and/or a chargeback by a credit card company (or similar action by another payment provider allowed by Azurelink) in connection with payments for the Services, Customer agrees and acknowledges that, in Azurelink's sole discretion, Customer's Registered Name (domain name) registration shall be transferred to Azurelink, and that Azurelink shall thereupon possess all rights regarding such Registered Name registration including, without limitation, the right to make said Registered Name available to other parties for purchase, for the purpose of recovering the sum that Customer has failed to pay. Azurelink may reinstate Customer's Registered Name registration at Azurelink's sole discretion, and will reinstate such following Azurelink's receipt of payment in full from Customer (unless Azurelink has already sold the Registered Name registration to a third party, under the above provisions of this Agreement).

g. As to guarantees or any promotional offers that may be in effect at the time you, the Customer, execute this Agreement, those promotional offers or guarantees are expressly subject to the following restrictions: All such promotional offers of products or services, such as free or reduced-rate domain name registration, free or reduced-rate set-up, or similar offers, may be invalidated by Azurelink in its sole discretion the first time you make a late payment to Azurelink, or in the event that you cancel your hosting plan within 30 calendar days after executing this Agreement; and in such circumstances, before a refund of any type is made to you, you will be charged the full price for such domain name registration, set-up, or similar product or service covered in a promotional offer. No 30-day "money-back" guarantee shall apply to a collocation hosting plan or a self-managed dedicated server-hosting plan. No 30-day "money-back" guarantee shall apply to your upgrade from one hosting plan to another hosting plan.

8. BREACH AND REVOCATION: In the event that Azurelink may at any time believe that the Service is being utilized for unlawful purposes by Customer, or in contravention of the terms and provisions of this Agreement, Azurelink may unilaterally and immediately discontinue such Service to Customer without liability. Without limitation, this provision will include adult-content matters, unsolicited bulk emailing, and failure to pay in accordance with the Azurelink BP.

9. SECURITY INTEREST IN CUSTOMER'S DATA AND REGISTERED NAME (DOMAIN NAME) REGISTRATION RIGHTS: Customer agrees that Azurelink and/or its subsidiaries shall have a security interest in Customer's data and in Customer's Registered Name registration, and shall have the right in Azurelink's sole discretion to suspend, cancel, transfer, or modify Customer's Web hosting account and Registered Name registration in the event that Customer fails to pay or otherwise breaches this Agreement. Customer understands and acknowledges that by placing Customer's Registered Name and Customer's information on Azurelink's servers, Customer has granted Azurelink and its subsidiaries a security interest in Customer's Registered Name registration and customer's data. Customer acknowledges and agrees that Customer's Registered Name is subject to suspension, cancellation, or transfer by any ICANN procedure, by any Registrar or Registry Operator procedures approved under an ICANN-adopted policy, or by any other TLD Registry Operator procedures as the case may be, for the resolution of disputes concerning the Registered Name. Customer further agrees and acknowledge that Azurelink owns all databases; compilations; collections; and similar rights, titles, and/or interests worldwide in the Web hosting and Registered Name databases generated by information relating to Azurelink and Azurelink subsidiary customers, and all information and derivative works generated from the Web hosting and Registered Name databases to include but not limited to:

a. the original creation date of the Registered Name registration;
b. the expiration date of the Registered Name registration;
c. the name, postal address, e-mail address (which Azurelink may alias for purposes of transfers), voice telephone number, and where available, fax number(s) of the technical contact, administrative contact, zone contact, and billing contact for the Registered Name registration;
d. any remarks concerning the Registered Name that appear or should appear in the WHOIS or similar database;
e. any other information Azurelink generates or obtains in connection with the provision of Registered Name registration and/or Web hosting services.

10. DEFAULT; ACCELERATION; AND WAIVER OF NOTICE: Should Customer fail to pay Customer's bill as required by this Agreement, or should Customer otherwise breach this Agreement, Azurelink may declare Customer in default and require Customer to pay the entire debt immediately and without prior notice. Further, in the event of default, Azurelink may act, in its sole discretion, as Customer's Attorney-in-Fact to execute actions or proceedings in connection with this Agreement, including, but not limited to, selling or otherwise disclosing Customer data and/or the Registered Name registration.

11. INDEMNIFICATION: Customer shall indemnify and hold harmless Azurelink from any and all loss, cost, expense, and damage on account of any and all manner of claims, demands, actions, suits, proceedings, judgments, costs, and expenses that may be initiated against Azurelink and Azurelink's officers, directors, and employees for any Service provided to Customer by Azurelink, to include Web space content that violates any copyright, trademark, or service mark; any proprietary right of any person or entity; any state and/or federal laws or regulations; or contains any defamatory matter.

12. CHANGES IN TERMS OF AGREEMENT: Azurelink reserves the right to make changes to the terms and conditions of this Agreement at any time, and to the on-line application/order form, to include pricing of the Services, advising of the change and the effective date thereof by publishing it to the appropriate Azurelink Web site, but with changes in fees being effective only at the end of any period for which Customer has prepaid. Utilization of the Service(s) by Customer following the effective date of such change(s) shall constitute acceptance by Customer of such change(s). Customer is solely responsible for staying informed with respect to changes in this Agreement, to include the application/order form, the AUP, and the BP, all of which are published on-line, as indicated above, and are readily available for public viewing.

13. ENTIRE AGREEMENT AND UNDERSTANDING: This instrument --- together with the application/order form for Web space and Services, Azurelink's AUP, and Azurelink's BP, all of which are published on Azurelink's Web site and are incorporated herein by reference --- constitutes the entire Agreement between the parties, and represents the complete and entire understanding of the parties with respect to the subject matter of this Agreement.

14. RELATIONSHIP: The parties hereto are independent entities. Nothing in this Agreement shall be construed to constitute Customer an agent, employee, partner, independent contractor, joint venturer, or any other similar entity.

15. GOVERNING LAW: This Agreement shall be governed by the laws of the State of Massachussets in the USA without regard to such State's laws and rules concerning conflicts of laws. Each party agrees that jurisdiction and venue for any and all claims, disputes, or other matters arising out of the Services provided herein and under this Agreement will only lie in Hampshire County, Massachussetts. If any action at law or in equity is brought in , to enforce or interpret the provisions of this Agreement and Services provided herein, the prevailing party in such action shall be entitled to all reasonable costs to include attorney fees.

16. SEVERABILITY: In the event that any term or provision of this Agreement is held by a court of competent jurisdiction to be illegal, unenforceable, or invalid in whole or in part for any reason, the remaining provisions of this Agreement shall remain in full force and effect.

17. INTERPRETATION: The format, words, and phrases used herein shall have the meanings generally understood thereby in the Computer/Software/Internet Industries. This Agreement shall be construed according to its plain meaning. In the event any ambiguity shall be found herein, interpretation shall be based on the intent of the parties, rather than a construction automatically against the interests of the drafting party.

18. Customer understands that Customer has already affirmatively selected one of the following service plan/payment options on the Azurelink application/order form, which is incorporated herein by reference. The four options are summarized immediately below:

a. Option 1. Term of six (6) months shall begin on the date of application. Customer pays for the six months of Services in six monthly installments, each individual installment being nonrefundable, at Company's sole discretion. Thereafter, renewal terms ONE MONTH IN DURATION shall be automatic unless one of the parties cancels IAW the BP within 30 calendar days of the end of the then-current term.

b. Option 2. Term of six (6) months shall begin on the date of application. Customer pays for the six months of Services in one initial prepay installment, such payment being nonrefundable, at Company's sole discretion. Thereafter, renewal terms SIX MONTHS in DURATION shall be automatic unless one of the parties cancels IAW the BP within 30 calendar days of the end of the then-current term.

c. Option 3. Term of twelve (12) months shall begin on the date of application. Customer must pay for the twelve months of Services in one initial installment, such payment being nonrefundable, at Company's sole discretion. Thereafter, renewal terms TWELVE MONTHS in DURATION shall be automatic unless one of the parties cancels IAW the BP within 30 calendar days of the end of the then-current term.

d. Option 4. Term of twenty-four (24) months shall begin on the date of application. Customer must pay for the twenty-four months of Services in one initial installment, such payment being nonrefundable, at Company's sole discretion. Thereafter, renewal terms TWENTY-FOUR MONTHS in DURATION shall be automatic unless one of the parties cancels IAW the BP within 30 calendar days of the end of the term.

IN WITNESS WHEREOF, the parties hereto, intending to be legally bound hereby, and in consideration of the covenants and agreements contained herein, do hereby execute this instrument, with each party warranting its ability to enter into this Agreement for the person or entity herein named as a party hereto. By filling out the online application/order form directly, using a dial-up IP address captured and logged by Azurelink (or by placing a recorded telephonic order with an Azurelink representative from a valid telephone number which is logged by a PBX system), and/or by clicking on "Accept" below, Customer agrees to all the terms and conditions of this Agreement.

Azurelink Acceptable Use Policy

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This Acceptable Use Policy specifies certain actions prohibited by Azurelink for users of the Azurelink Network. Azurelink reserves the right to modify this Policy at any time to stay in compliance with any laws, regulations and security requirements. By using Azurelink services, any customer, employee or third party unconditionally accepts the terms of this policy.

ILLEGAL USE
The Azurelink Network may be used only for lawful purposes. Transmission, distribution or storage of any material in violation of any applicable law or regulation coming to or from any unauthorized network or system is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property rights used without proper authorization; government and military data protected by law and national security; university and academic data protected by public policy; and material that, in Azurelink's sole discretion, is obscene, defamatory, constitutes an illegal threat, facilitates identity theft or other fraud, or violates export control laws. Any violation of the above, which compromises the integrity of the Azurelink Network or any other network is strictly prohibited.

NETWORK AND MACHINE RESOURCES
Azurelink reserves the right to monitor and allocate network and machine resources. IP addresses are allocated per server and according to virtual server specifications. Cgi resources are allocated one per domain (a virtual host is required for each cgi-bin and is considered a virtual host). Azurelink in its sole discretion and upon reasonable notice to customer reserves the right to discontinue any hosting account and/or any script which causes excessive server load and/or uses excessive server and network resources.

To protect Internet, network, and machine resources on behalf of the entire Azurelink customer base, no individual customer may do the following:

1. Offer adult content of any kind, as determined in Azurelinkís sole discretion.
2. Utilize CGI/PERL chat, JAVA chat, or any other chat scripts in a manner that adversely affects the operations or performance of other Azurelink customers, or of the Azurelink system(s) or network(s). The adverse effect of such use shall be determined by Azurelink in its sole discretion.

Moreover, in a shared hosting environment, for the same reasons indicated above, no individual customer may do the following: (NOTE: The restrictions listed immediately below do NOT apply to collocation plans, server appliance plans, I-MHIP plans, or any other dedicated server offerings.)

1. Use their web site to store web pages, files, or data for other IP addresses or domain names, or as a repository for files, data, or ìWarez groupî download transfer.
2. Use their web site for data transfer from any database server, or for streaming audio and/or video downloads; or use their web site as a storage area for files that are not linked to the customerís web pages hosted on the same web site on Azurelinkís servers.

Azurelink may immediately suspend service without prior notice to any web site that violates these rules. In the event of any dispute regarding these rules, Azurelink may determine violations of these rules in its sole discretion.

Customers utilizing bandwidth in excess of plan limitations, or in violation of these rules, will owe Azurelink compensation therefor at the applicable rate for excess bandwidth.

SYSTEM AND NETWORK SECURITY
Violations of system or network security are prohibited, and may result in criminal and civil liability. Azurelink will investigate incidents involving such violations and may involve and cooperate with law enforcement authorities if a criminal violation is suspected. Azurelink respects the privacy of customer data and vigilantly protects that data and ALL customers who host with Azurelink. If any violation of the law or this AUP is suspected, Azurelink reserves the right to investigate. Use of the Azurelink network constitutes consent to monitoring. Examples of unlawful acts, system, or network security violations include, without limitation, the following: Unauthorized access to or use of data, systems or networks, including any attempt to probe, damage, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network. Unauthorized monitoring of data or traffic on any network or system without express authorization of the owner of the system or network. Interference with service to any user, host or network including, without limitation, mailbombing, flooding, deliberate attempts to overload a system and broadcast attacks. Unauthorized access to any data, system, or network from an unauthorized system or network for any purpose which is not lawful or which is intended to do harm. Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting. Electronic forging of any kind to include but not limited to IP addresses, domains, business names, etc.

EMAIL
Sending unsolicited email messages, including, without limitation, unwanted advertising and informational announcements, is explicitly prohibited, whether sent in bulk or not, and whether commercial in nature or not. The use of Azurelink resources to sell or enable the sale of "bulk" and/or "stealth" email software (to include so-called "spoof" software) is strictly forbidden. The use of Azurelink resources to sell or enable the sale of software designed to "harvest" email addresses is also categorically prohibited. A user shall not use another site's mail server to relay mail without the express permission of the site owner. Legitimate mailing lists and subscriber lists are acceptable. Otherwise, it is spam.

USENET
Posting the same messages to multiple newsgroups (excessive cross-posting or multiple-posting, also known as "SPAM") is expressly prohibited.

INDIRECT OR ATTEMPTED VIOLATIONS OF THE POLICY, AND ACTUAL OR ATTEMPTED VIOLATIONS BY A THIRD PARTY ON BEHALF OF AN AZURELINK CUSTOMER OR A CUSTOMER'S END USER, SHALL BE CONSIDERED VIOLATIONS OF THE POLICY BY SUCH CUSTOMER OR END USER.

For Example: If you are hosting a bulk email site on Azurelink servers and you use another ISP to SPAM from in order to reference your Azurelink site by IP address or domain name, you are violating Azurelink policy and possibly the law. If you have been granted telnet access to Azurelink servers, multiple telnet log-ons are strictly prohibited and you must come from a valid IP address. Forgery is against the law. Any type of denial of service attack from valid or invalid addresses is a violation of Azurelink security policy and against the law. If you have been granted password privileges for Azurelink or telnet, sharing your password with an unauthorized user or third party is strictly prohibited. Complaints regarding illegal Use or System or Network Security issues should be sent to network@azurelink.net. Complaints regarding email abuse should be sent to abuse@azurelink.net. Complaints regarding USENET abuse or SPAM should be sent to abuse@azurelink.net

COPYRIGHT INFRINGEMENT
The Digital Millennium Copyright Act provides limitations for service provider liability relating to material online with regard to information residing, at the discretion of the user, on a system or network that the service provider controls or operates. 17. U.S. 512(c). The designated agents for notification of claimed infringement are: Azurelink, LLC ATTN: GENERAL COUNSEL, 150 Fearing St. Suite 12 Amherst, MA 01002. For alleged copyright infringement go to http://azurelink.net/legal/copyright/. To provide counter-notice in response to an allegation of copyright infringement go to http://azurelink.net/legal/copyright/counternotice. For other legal issues or concerns contact: Azurelink, LLC ATTN: General Counsel, 150 Fearing St., Suite 12, Amherst, MA 01002.

To view our online agreement http://azurelink.net/legal/contract Azurelink does not tolerate any pornographic material or spamming and both infringements will result in an investigation and possible termination and removal of the site and/or virtual server without a refund. Azurelink prides itself as a responsible member of the Internet community and is committed to protecting the data of and providing quality service to all Azurelink customers all of the time.

INTERACTION WITH AZURELINK STAFF
Any threat, vulgar and profane language directed at any Azurelink staff member through phone or email may result in immediate termination of an account. Any violation of this policy by any employee, contractor or third party programmer of Azurelink should be reported immediately. Bottom line is: let's work together toward a mutually beneficial relationship and create a prosperous and responsible Internet community.

ORDER NOW or call (413) 549-2020

SALES QUESTIONS: Email or call (413) 549-2020
CUSTOMER SERVICE: Email or call (413) 549-2020 (please have customer#)
BILLING SUPPORT: Email or call Toll Free (800) 549-2060 (please have customer#)

Microsoft® FrontPage® and the Microsoft® FrontPage® Logo are registered trademarks of Microsoft® Corporation.

Azurelink Billing Policy

2011-01-21T15:25:18-05:00

Billing Notification
Azurelink invoices clients by email and receives payment for services by both credit card and check.

Updating Your Account Information
You must inform Azurelink of any changes to your customer information by sending an information request via email using our contact form. Web Hosting customers may log in to their online account and modify their contact information through our Client Area.This includes addresses, phone numbers, contact names, and most importantly your email address. All notices from Azurelink are sent via email. It is essential that you keep your information up-to-date. Disruptions in service could occur if your account information is not kept current.

Collection Procedures
If your account becomes overdue after the due date on the invoice the following will occur; you will receive a reminder via email that we have not received your payment and you will experience an interruption in service (FTP and other services) if payment is not received within 3 days of your past due date. Your account will then be turned over to our collection department and a reinstatement fee of $25 will be accessed to your account. If you experience an interruption in service due to nonpayment, you may contact collections at: 413-549-2020.

If you fail to pay for services rendered, when your account becomes more than 60 days past due, we will remove your data from our servers and your delinquency will be reported to the credit bureau. If we pursue any legal remedy and obtain judgement against you, we will enforce that judgement. If you pay and we receive notice of returned payment for any reason to include insufficient funds and/or fraud, we will charge you any associated collection costs to include attorney and collection fees.

Credit Card Payment
Azurelink accepts credit card payments through its online Client Area. .

If You Pay by Personal or Company Check
If you pay by personal or company check, you will be invoiced at the time of setup for new services, however these services will not be provisioned until we receive your payment. For the recurring amount due for existing services on your account, you will be invoiced on or about the first day of every month. Your payment is considered late after 15 days and your service will be suspended. Please ensure that we have your most recent contact information at all times. Azurelink will attempt to provide an email notice that your account is past due, however if your account is suspended for a balance due, you will be subject to a $25 reactivation fee. You must submit a reactivation form and possibly a secure form of payment to reestablish your service. Please mail payments to:

Azurelink
321 Main St. Suite 4, Amherst, MA 01002

Disk Usage
If you require more disk space than the service plan you have chosen, additional disk space may be purchased in 10MB increments at the rate of $0.49 per MB.

Azurelink will notify you via the email address posted to your control panel if you are within 80% of your disk usage utilization. If you exceed your allotted disk space, you may be required to purchase additional space in order to restore all services for your account, or remove data to get your disk space utilization under your allotted amount. If you do not provide an email address in your Control Panel, you are in danger of not receiving this important email.

Billing Cycle
Azurelink offers a monthly billing cycle to all customers for most plans. Whether your billing cycle is quarterly, semi-annually, or annually your bill will recur on the 1st day of the month. For most plans, new services ordered will be pro-rated the first month. Azurelink does not pro-rate all plans, If you have billing questions, please submit a ticket to us via email. If you must speak with a representative, please call 1-413-549-2020; understand, however, that an email inquiry will receive a timelier response.

Data Transfer
Azurelink charges $0.04 per MB should you exceed your allotted monthly data transfer. Azurelink offers dedicated bandwidth packages for customers who require greater amounts of bandwidth. Only a handful of customers exceed Azurelink's generous data transfer allocations.

Upgrade Policy
If you upgrade, your next statement will reflect the difference between what you are currently paying and the fee for your new service. A setup fee is required for some upgrades. You will be required to execute a one-year contract for Business Enterprise hosting packages. If you have questions about changing your account or would like to upgrade you account, please contact an account manager at 1-413-549-2020 for details.

Exceeding Virtual Host Limit
It is important to maintain accountability for the number of virtual hosts shared on your virtual server. If you exceed your limit, your account will be automatically upgraded to the next level of service that supports the number of virtual hosts that you maintain. Complete details on virtual host limits for each Azurelink service plan .

Domain Redemption Period and Restoration
The Redemption Period is a 30-day period in which a domain registration is placed after being requested for deletion by the registrar it was registered through. Some registrars may offer the option to restore the deleted registration for a restoration fee. You will need to contact the registrar in question for more information on their policy. If you registered your domain through Azurelink, the restoration fee is $180.00. Please contact Azurelink if you need to initiate a restoration process for your domain (registered through Azurelink).

Late Fee
In the event that your account is deactivated due to nonpayment, please review your account online for the overdue amount. Your payment must include the $25.00 late fee for your account(s) to be reactivated. You may fax credit card information to Azurelink by completing and printing the reactivation form or you may send us a money order via your preferred overnight courier.

Canceling Your Account
In the interest of security, please contact Azurelink at 1-413-549-2020, M-F 10AM-5PM ET. To properly close your hosting account, our online cancellation form MUST be filled out and submitted. You will be contacted by the Quality Assurance manager to confirm the cancellation request before it is closed.

Thanks for hosting with Azurelink,

Customer Service Department Azurelink. www.azurelink.com

Contact Azurelink

2011-01-22T11:00:20-05:00

Azurelink is located in the funky New Hampshire town of Milford.

Our mailing address:

Azurelink
PO Box 230
20 South Street
Milford, NH 03055

Telephone: (603) 768-4224